Cortiva Pty Ltd and its related entities (collectively "Cortiva", "we", "our", or "us") are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you access our website (cortiva.com.au), use our commercial property management software, or engage with our related services.
This Privacy Policy applies to all customers, users, and visitors to our website or services. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
We collect personal information that you voluntarily provide to us, including:
When you visit our website or use our services, we may automatically collect:
We may also collect information about you from:
We use your personal information for the following purposes:
We may share your personal information with:
Third-party vendors who help us provide our services, including:
With other parties when you have given us your consent to do so.
In connection with a merger, acquisition, or sale of all or a portion of our assets.
When required by law, regulation, legal process, or governmental request.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
While Cortiva primarily stores data in Australia, we may transfer your personal information to countries outside Australia. When we do, we take steps to ensure that your information is protected to standards comparable to those under the Australian Privacy Principles.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need to use your information, we will take reasonable steps to securely destroy or de-identify it.
You have the right to:
To exercise these rights, please contact us using the details provided in Section 11.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings, but this may impact your ability to use certain features of our services.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Cortiva Pty Ltd
Email: info@cortiva.com.au
Website: www.cortiva.com.au
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us by contacting us using the details above. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (www.oaic.gov.au).
